Privacy policy

Updated: June 1, 2016

For Website Users and Clients

OVERVIEW

Berkman Solutions (together with its affiliates and Berkman LLC, "Berkman Solutions") is committed to respecting your privacy and the privacy of the information in your account. That is why we have established this Privacy Policy. Our intention is to treat your information with utmost care and consideration. If you have questions or concerns regarding this policy, you should contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

We want you to know that we are not in the business of selling or renting individuals' personal data to other companies for any purpose.

This Privacy Policy contains Berkman Solutions' handling of personally identifiable information that is gathered when you are on Berkman Solutions' site, and when you use Berkman Solutions' services. This Privacy Policy applies exclusively to the site www.berkmansolutions.com and its subdomains (the "Site"). This policy does not cover or apply to the practices of organizations that Berkman Solutions does not own or control, information collected offline, or to non-Berkman Solutions employees.

COLLECTION AND USE OF YOUR INFORMATION

Berkman Solutions collects personally identifiable information when you register for an Berkman Solutions account, when you fill out any form requesting information, support, or product and service information, and when you subscribe to our news. Berkman Solutions may also receive personally identifiable information from its business partners.

Berkman Solutions may collect the following personally identifiable information: your name, title, phone number, email address, mailing address, website URL, employer or company. You also have the option of supplying us with additional information. When you sign up for an Berkman Solutions paid service, we collect your billing information, including your credit card number, expiration date, and billing address.

Berkman Solutions also automatically receives and records information on our server logs from your browser including your IP address, browser type, referrer page, domain name, access time, entry page, exit page, operating system type, and search engine keywords used.

We mainly use the information we collect to measure our business success, to identify the most effective ways to reach you, the customer, to more effectively meet your needs and requests for certain new product features and services, and to contact you about product upgrades. Additionally, if you have chosen to receive email communications, you will receive our infrequent news and announcements.

HOSTED DATA

Berkman Solutions hosts the data stored in your Berkman Solutions account. That data is strictly your property and is governed by the Berkman Solutions' Terms of Service Agreement. The data in your account is not accessible to anyone outside the scope of that Agreement, unless you make it accessible.

DISCLOSURE OF INFORMATION ABOUT YOU

Certain Berkman Solutions employees have various access levels to Berkman Solutions systems, including databases, for the purposes of support, backups, maintenance, debugging, and other administrative and programming activities. However, Berkman Solutions will not monitor, edit, disclose, sell, or rent neither the data stored in your Berkman Solutions account, nor your personally identifiable information, to anyone other than what is disclosed below.

It is only under the following circumstances that we may send your information to other companies or people: 1. When we have your consent to share the information. 2. In the event the information disrupts the performance of Berkman Solutions' servers or causes server-wide outages. 3. When we need to share your information to provide you with a service or product you are requesting. 4. When we need to send the information to companies that work on our behalf to process an order you have made, or so they can provide a product or service to you. Note that these companies are not allowed to use your information for any reason other than to support us in assisting you. We employ the services of third-party payment processors to complete the payment fulfillment process for purchases made on the Site. 5. When we conform to edicts of the law, to respond to subpoenas, court orders, or other legal processes. 6. When you have violated our Terms of Service Agreement for the service you are using or have used. 7. When we act under exigent circumstances to protect the personal safety of our customers or the public. 8. When we need to protect and defend the rights or property of Berkman Solutions. 9. From time to time we may share aggregate data about our customers with other companies. In such cases no personally identifiable data will be made available to third parties. 10. By using our website and our services and providing us with your personal data, you consent to this transfer of your personal data.

CHILDREN AND PRIVACY

This Site does not offer information intended to attract children. We do not knowingly solicit personal information from children under the age of 13. Children under the age of 13 are expressly prohibited from using our services.

COOKIES

Cookies are identifiers usually sent through your browser to reside temporarily or permanently on your computer's hard drive. The Site and Berkman Solutions services use cookies tied to personally identifiable information for their operation. Certain services and functionalities will not work if you disable cookie functions on your browser.

Google Analytics uses a first-party cookie and JavaScript code to collect information about visitors to this Site. Google Analytics anonymously tracks how our visitors interact with this website, including where they came from, what they did on the site, and whether they completed any transactions on the site such as news registration.

LINKS TO OTHER WEBSITES

Our website contains links to information on other websites. We do not have any control over these other websites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. THOSE SITES ARE NOT GOVERNED BY THIS PRIVACY POLICY, and if you have questions about how a site uses your information, you should consult that site's Privacy Policy.

CHANGING OR DELETING YOUR PERSONAL INFORMATION

At any time, Berkman Solutions allows you to change or delete inaccuracies in the personally identifiable information you provided when signing up for the Berkman Solutions service. In order to change or delete inaccuracies in your information, please log into your account and select the Account Information.

SECURITY

For both security and privacy purposes, your Berkman Solutions account is password protected.

All communications between your account and Berkman Solutions servers are encrypted with an industry-standard Secure Socket Layers protocol, and your own applications and data pages can be deployed securely using SSL at no extra charge.

Additionally, all systems are backed up on a daily basis.

SURVEYS

From time to time Berkman Solutions may invite you to participate in online surveys that Berkman Solutions or a third party may administer. These surveys are optional, and may include personal information such as name and email address. They may also include questions about your experience with this Site and the Berkman Solutions services and their specific features. Such surveys are meant to help us better understand the needs and requirements of our customers so we can continue improving this Site, our products and our services. The results of these surveys may be shared in aggregate format with third parties.

DEACTIVATING YOUR ACCOUNT

To deactivate your account you must email Berkman Solutions at This email address is being protected from spambots. You need JavaScript enabled to view it. with your name, your organization’s name, and the words “Account Deactivation” in the subject line.

TESTIMONIALS

From time to time, we post customer testimonials on this Site that may include their name, logo, graphic, sound or image. We obtain customer consent prior to posting their testimonials on this site. We are not responsible for the personal information a user elects to disclose in their testimonial. When users elect to register their information to communicate in our forums, please be advised we are not responsible for the personal information users elect to share over this public platform. Please be advised that any personal information disclosed can be used to send you unsolicited messages by other members of this forum.

MATERIAL CHANGES AND YOUR CONSENT

By using this Site and the Berkman Solutions services, you consent to the collection and use of the information you provide to us as outlined in this Privacy Policy. We reserve the right to make changes to this Privacy Policy at our sole and absolute discretion, and we may do so from time to time and without notice. Should we make material changes to the manner in which your collected personal information is utilized, we shall post a prominent notice on the Site, notify you by email of the applicable changes and/or publish those changes on this page, and your continued use of this Site and any Berkman Solutions services shall constitute your acceptance of such changes and the revised Privacy Policy and your agreement to be legally bound thereby.

USE OF COOKIES AND OTHER DATA COLLECTION METHODS

In providing services to our clients, it is Berkman Solutions' policy to use cookies only when necessary to maintain the identity of the user in a given session. The cookie information does not include personal data such as name, age, phone number, e-mail address or mailing address. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies, however this may interfere with your usage of some of the services offered by Berkman Solutions' clients. Berkman Solutions uses JavaScript code to contact servers, to receive a form or application, to load an image or content, or to submit and update information.

COMMENTS AND SUGGESTIONS

To contact us regarding this Privacy Policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..